European union

Please mind potential impact of your local COVID-19 quarantine measures on the delivery timing. 

For small size orders below EUR 90.00 we will charge a flat shipping fee of EUR 7.00 plus 23% Poland VAT (EU only) *, it will also take 5 to 14 days***, depending on the destination. 

We use Poland Post services for standard registered shipping of all small orders.

The fastest order delivery can be arranged with UPS shipping option and it normally takes 1 to 4 working days*** to arrive within Europe. We charge a flat fee of EUR 25.00 plus 23% Poland VAT (EU only) *.

Please note that delivery of products to customers is considered as part of the product cost in the European regulations, therefore we have to charge 23% VAT.


* European Union (EU) 28 Member states: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Santa Cruz de Tenerife and Las Palmas)

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United Kingdom

Express Registered shipping - EUR 29.00 (3 - 8 days ***), we use UPS service for all express shipping.

UK VAT laws that came into force on January 1, 2021 apply to the sale of goods from non-EU merchants to UK customers. 

Minimum order must be at least EUR 155.00 (£135) or greater and will be shipped to our customers in UK via Expedite method of shipping (EUR 29.00) by UPS courier. Upon arrival of the package the customer will need to pay VAT and/or other duties to courier or customs agency. 

We use DDU declaration process.

  • Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. 

 

For all customers in any country, please be aware that Express Shipping terms by UPS require us to indicate all package details in the UPS systems, including type of goods in the parcel, value of goods in the parcel, we also indicate that the shipment is related to commercial goods purchased from our company. 

Please note, that local Custom duties, VAT and other government fees on commercial parcels are not included in our shipping costs and are to be settled by customer with the local authorities as per the applicable local laws and regulations.

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Loose batteries and extra batteries restrictions

Please note that according to the IATA 2019 Lithium Battery Guidance regulations, we are not allowed to include any spare or loose lithium batteries in the air parcels, therefore we may have to take the CR2032 spare battery out of our VPS-100 Vacuum Pump System kit and only keep the one built-in CR2032 battery.

Quality of Postal Services 

We use the Poland Post shipping services for all our standard shipping and we partner with DHL Express for all Express deliveries. All cross-border parcels are being transferred by Poland Post to their local postal service partner after the custom clearance in the country of destination. 

All our parcels are shipped with Track & Trace number which can be followed in the www.internationalparceltracking.com systems. The tracking number is automatically sent to customer by email after the order has been shipped from our side.

Due to the nature of both local and international postal services in any country, there is a rare possibility that things can go wrong and the parcel can go missing. Salted Line Europe can not accept full liability for the loss of parcels which may happen beyond our reasonable control. We do not compensate or refund the orders lost by the postal service providers but we will take the following steps to help our customers in such unfortunate situation:
- We will initiate the internal investigation with Poland Post on the orders which have not been delivered within 14 days AFTER (!) the estimated arrival date. This is a standard Poland Post regulation which we have to follow. 
- We will communicate with each customer directly to find an alternative solution in case of urgencies.

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If you are unclear about the shipping options for your country at checkout page, please get in touch with us at support@saltedlineeurope.com and we will help to clarify.

Global shipping image for Salted Line Europe

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* European Union (EU) 28 Member states: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except Santa Cruz de Tenerife and Las Palmas)

** European Non-EU countries: Albania, Andorra, Belarus, Bosnia and Herzegovina, Iceland, Kosovo, Macedonia, Moldova, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine

***  Delivery time shown at our website is approximate and does not guarantee arrival exactly as estimated due to the reasons beyond our control, such as weekends, public holidays, strikes or other business disruptions. Please note that it could take longer than expected due to customs clearance procedures or other formalities. Later that expected delivery should not be a reason for product return at our expense.

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